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View Full Version : Replacing the blend and mode door actuators, Including ATC & MTC Trouble Codes


hardwareguy
02-15-2008, 02:05 AM
Description of the devices:

The blend door actuator is a servo responsible for controlling the mix of warm air from the heater core and cool air from the A/C and outside. If it malfunctions, your climate control system may not respond properly when you change the temperature on the climate control system.

Both the manual and the automatic systems use this servo to control the blend door. If your ATC system fails to automatically change temp, this is also an indicator that the servo has failed.

The Mode Door Actuator controls the direction of airflow. It selects which way air flows through the different ducts. If your climate control system has lost the ability to control which vents the air comes out of, the MDA has probably failed. Both the ATC and MTC systems use this device.

Both failures can be seen by the climate control system's integrated diagnostics system.

Accessing the Integrated Diagnostic System:

Procedure for Automatic Temp Control (ATC) equipped vehicles:

With the engine ON and the vehicle stopped set the temp to 75*F. Next hold down the Floor, Mix and Defrost buttons until the ATC display begins to flash. While the display is flashing, the system will run it's tests and calibrations.

When the display stops flashing, the tests and calibrations are complete.

The ATC display can only display one error code at a time. Any stored codes can be scrolled through by pressing the Panel mode button once for each code. DO NOT press any other button or you will have to start the test over. Note the codes and refer to the list below to determine what system is malfunctioning.

Procedure for Manual Temp Control (MTC) equipped vehicles:

Set the FAN SPEED knob to anything except OFF.
Set the TEMPERATURE knob all the way into the COLD position.
The MODE knob must be in DEFROST.

The A/C button can be on or off.

Press and hold the EBL (electric back light, a.k.a rear windshield defrost) button until AC00 appears in the odometer display. You will hear a chime and the A/C light will blink.

Release the EBL button and wait for the A/C light to stop blinking.
Codes will display in the odometer in the form ACxx where xx is the actual trouble code. Only one code can be displayed at a time, to scroll through the codes press the A/C button. You will hear a beep every time the button is pushed. When all codes have been displayed, the odometer will return to normal. DO NOT push other buttons or turn any knobs while doing this or the test will be aborted and you will have to start over.

List of Climate Control DTCs:
23: Blend door actuator feedback failure (bad servo)
24: Mode door actuator feedback failure (bad servo)
25: Ambient temp sensor failure
26: ATC In Car thermister failure (ATC only, bad ATC head or ATC head disconnected while battery is connected)
27: ATC in car sensor failure (ATC only)
31: Recirculation door actuator stalled (stuck door or bad servo)
32: Blend door actuator stall failure (stuck door or bad servo)
33: Mode door actuator stall failure (stuck door or bad servo)
34: Engine temperature message not received (ATC only, bad ATC head or bus failure)
35: Evaporator sensor failure
36: ATC control communication failure (bad ATC head or bus failure)
37: Blend door actuator output shorted to battery (bad servo or wiring fault)
38: Blend door actuator output shorted to ground (bad servo or wiring fault)
39: Mode door actuator output shorted to battery (bad servo or wiring fault)
40: Mode door actuator output shorted to ground (bad servo or wiring fault)
41: Recirculation door actuator output shorted to battery (bad servo or wiring fault)
42: Recirculation door actuator output shorted to ground (bad servo or wiring fault)
43: Common door shorted to battery (probable wiring fault, could be a servo that failed in an odd manner)
44: Common door shorted to ground (probable wiring fault, could be a servo that failed in an odd manner)
45: A/C control blend door input open or shorted with respect to ground (MTC only, wiring fault or bad servo)
46: A/C control blend door shorted to battery (MTC only, wiring fault or bad servo)
47: A/C switch failure (MTC only)
48: A/C control mode door input shorted to ground (MTC only, wiring fault or bad servo)
49: A/C control mode door input shorted to battery (MTC only, wiring fault or bad servo)
50: A/C control electric backlite (EBL) switch fails (MTC only)

51: System voltage too low for calibration!!! (check battery cables, battery and alternator!)


Both the blend door and mode door servos are in the same general area in the dash and while they are similar in construction, they are not interchangeable.

The blend door actuator is the hardest to access, it is located at the bottom center of the dash directly above the center hump for the exhaust. The mode door actuator is located higher up in the center portion of the dash and is visible when the radio is removed.

Tools required for the procedure:
5/16" wrench (ratcheting wrench STRONGLY recommended!)
A 5/16" socket on a 1/4" ratchet may come in handy as well but may not be usable on the blend door actuator due to the tight fit.
#2 Phillips screwdriver
T15 Torx screwdriver
Needle nose pliers
Other technician aids such as good tunes, a fan, insect repellent and maybe some beer! Plan on this taking an entire afternoon.

To gain access to the blend and mode door actuators remove the following:
Glove box
Center console
It is easier if you remove the radio as well, especially when servicing the mode door.
Some of the lower ducting will need to be removed as needed. Use the pliers to help with any clips you may need to remove

Some screws will need to be accessed from one side of the car while others will be needed to be accessed from the other side. Clear both footwells of junk before proceeding.

Click the images for a bigger version
Removing the glove box and center console
http://img2.putfile.com/thumb/7/19101235941.jpg (http://www.putfile.com/pic/5950694)

The first screw for the blend door actuator must be removed from the driver's side, the other two are removed from the passenger side. Note the screw I have started to remove and the insanely close working space. The screw closest to the firewall is a royal pain!
http://img2.putfile.com/thumb/7/19101235850.jpg (http://www.putfile.com/pic/5950693)

Once you get it out, note the position of the shaft. The shaft is keyed and it must be in the same position on the new one to fit in directly. The problem is, due to a worm gear in the servo mechanism, you cannot turn the shaft on the actuator itself. What you must do is turn the door somehow until it lines up with the new actuator. I did this by placing the new actuator up against the door actuator shaft socket and rotated it until it lined up.... this is a LOT easer said than done.

The job is not easy, especially if it's a blend door actuator that has failed. The mode door is considerably easier to repair. Good luck and enjoy your properly working A/C system.

04TrepEs
08-01-2009, 04:58 PM
Can a mod please ADD to the Title ATC TROUBLE CODES at the end..Makes it alot easier for people to search THX

Sneke_Eyez
08-01-2009, 06:44 PM
Sure thing. :D

LTrain01RT
08-01-2009, 07:12 PM
I need to change my mode door actuator sometime :(

LOUD02Special
08-02-2009, 01:41 AM
Beware, the MDA may not be the problem. I am on my third and still throw a code 24. Updates to come.

hardwareguy
08-03-2009, 02:21 PM
Beware, the MDA may not be the problem. I am on my third and still throw a code 24. Updates to come.

Check continuity between all the MDA wires and the ATC head and verify that the mode door is not jammed. Perhaps the ATC control head is faulty as well.

LOUD02Special
08-03-2009, 10:47 PM
Check continuity between all the MDA wires and the ATC head and verify that the mode door is not jammed. Perhaps the ATC control head is faulty as well.


ATC head has been replaced, mode door movement has been verified. There is some kind of TSB that IS300M found that he's gonna get for me.

hardwareguy
08-04-2009, 12:52 AM
ATC head has been replaced, mode door movement has been verified. There is some kind of TSB that IS300M found that he's gonna get for me.

Let us know what you find and I'll post the TSB up in the FAQ so it doesn't get lost in a sea of posts.

tbfairfieldct
12-06-2009, 10:31 PM
Is it a done deal that you have a bad servo when you get an 23 error code?

LOUD02Special
12-06-2009, 10:47 PM
Not a done deal but certainly the first place to look/part to replace.

Hoofa
12-09-2009, 12:17 PM
My Heat does not work! I checked for codes but didn't get any. It seems that the actuator only moves when the is between lo and 65. I'm guessing it the door actuator is out of sync??? I pulled the actuator out, it was pretty easy took about 30 min. I put the passenger seat all the way back and down. I had my feet on the back seat and my head under the dash. It was a pretty comfortable position considering. I also made this nifty tool, it worked great for the screw closest to the firewall. I used a 5/16 gear wrench for the other two. I didn't take off any panels. I'm getting a new unit today , I'll let you know if it works. It would have been nice if it just threw a code.


I can't post a pic of my tool till I have ten posts. All it is is a long screw driver with a 5/16 box end welded to the end. It or something comparable is a must for this job.

Here's the tool:
http://i121.photobucket.com/albums/o212/hoofa_photos/IMG_1181.jpg

Peva
12-09-2009, 12:46 PM
You know that the FSM tells you how to put the control into a calbiration mode in which it moves the doors thru their limits and remembers the end points (calibrates to the range of motion of the doors)?

Hoofa
12-09-2009, 12:53 PM
That's good info. I did open up the servo and everything looks good. it seems like it just need a calibration. Any Idea on how to do it???????

Peva
12-09-2009, 02:22 PM
Can someone point him to an FSM download?

In2Deep
12-10-2009, 12:48 PM
2002 LH FSM link (61MB)
http://manuals.dodgeintrepidchat.net/manuals/chrysler-dodge/manuals/Service%20Manuals/2002_LH_300M_Concorde_Intrepid/02lhe.pdf

hardwareguy
12-24-2009, 06:22 PM
Hoofa, that tool is GENIUS! I wonder if the dealer has something like that?

Make Hoofa's tool if you can...it will save you some sweat, skin and sanity!

98IntrepidTan
12-26-2009, 03:42 PM
Note: I never was able to find a reference to determine which button is the "EBL button". My first guess was that the "EBL button" is the rear window defrost button. Luckily, I was correct!

I tried this diagnostic test and got:
AC 46
46: A/C control blend door shorted to battery (MTC only, wiring fault or bad servo)

During the test I heard whirring coming from different areas of the dash. Most ended with the sound of something running tight against a stop. However, just before my code appeared I didn't hear anything.

I don't seem to have any noticeable trouble in my HVAC system. What symptoms should I have?

hardwareguy
12-27-2009, 07:19 PM
I will edit my post to clarify the EBL button reference.

Note: I never was able to find a reference to determine which button is the "EBL button". My first guess was that the "EBL button" is the rear window defrost button. Luckily, I was correct!

I tried this diagnostic test and got:
AC 46
46: A/C control blend door shorted to battery (MTC only, wiring fault or bad servo)

During the test I heard whirring coming from different areas of the dash. Most ended with the sound of something running tight against a stop. However, just before my code appeared I didn't hear anything.

I don't seem to have any noticeable trouble in my HVAC system. What symptoms should I have?

In theory you should have problems with the temperature adjustment. New noises suggest something of a mechanical nature has gone wrong. Check the voltages at the blend door actuator with a multimeter. If these are correct, replace the actuator. If they are incorrect, disconnect the actuator and remeasure. If there is no change then you could have a wiring harness fault, although that is extremely rare on these cars. The LH wiring system is extremely reliable.

Intrep_ED
12-28-2009, 09:43 PM
I'll be doing mine soon. Fan continues to run as if it were on high when ATC is turned off. (The display turns off, but the fan keeps on blowing)

While it's on, I can control where the air is coming out (defrost/floor/face/etc.), and I can control the temp... Ice cold AC and hotter than hell heat no problem. Just can't turn the damn thing off! :|

code:

23 BLEND DOOR ACTUATOR FEEDBACK FAILURE

Intrep_ED
12-28-2009, 09:49 PM
Oh, and which button is the "panel" button to scroll to additional codes?

Intrep_ED
01-04-2010, 08:33 AM
^^^nobody knows?

The "panel" button? Hmmm

98IntrepidTan
01-04-2010, 09:24 AM
Oh, and which button is the "panel" button to scroll to additional codes?

The button to scroll for the MTC is the A/C button. I don't know which button is correct for the ATC.

Intrep_ED
01-04-2010, 09:50 AM
I guess I could run the diag 12 times and try a different button each time. I'll try the a/c button first... :dunno:

Someone mentioned that with my "code 23 - blend door actuator feedback failure" that I shouldn't be able to control the temp, which I can. Thus the reason I believe there may be an additional code. Fan blower module?

Chief Brody
01-04-2010, 10:02 AM
Pretty sure the panel button is the one with the arrow pointing at face level only.

95trep3.3
01-04-2010, 10:06 AM
the panel button is the button you would push to have the air come out of the vents in the dash.

Intrep_ED
01-04-2010, 10:35 AM
Thanks guys... I'll report back with any additional codes. But, I'm not going out there right now....... it's too frikin cold! Brrrr

04TrepEs
03-23-2010, 08:36 AM
Got a code 23...not looking forward to it.:(

Intrep_ED
03-24-2010, 09:53 PM
Got a code 23...not looking forward to it.:(
Is your fan constantly blowing?

04TrepEs
03-24-2010, 10:38 PM
no I was getting this weird humming noise on Monday and it wouldn't defrost the windows it was stuck on floor it was working fine today though??

Intrep_ED
03-24-2010, 11:01 PM
Hmmm, sounds like totally different symptoms than my code 23... I can control my doors (floor, face, def, etc.) and also can control the temp. (which I've heard one shouldn't be able to do, if their blend door actuator servo thing goes bad)

I'm starting to think that maybe my ATC head has just gone haywire? IDK

I still haven't checked for additional codes with the magical "panel" button though.... I've been slacking.

All I know is I don't want to go buy the actuator servo, spend half the day tearing the dash apart to install it, and it not be the problem.